Online-Auction-Support

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Latest activity by Online-Auction-Support
  • Online Auction Support created an article,

    Reset Password

      Go to: https://greensboroaa.com Click Login, and select Returning User Click 'Forgot Password' located in the image shown below   Enter your email and click 'Get New Password'      

  • Online Auction Support created an article,

    Contact Transportation

    Sherri Stewart, Transportation Manager at (336) 299-7777 ext. 2332 or at transportation@greensboroaa.com

  • Online Auction Support created an article,

    What is the cost for a PSI?

    Greensboro offers two types of post sale inspections, Frame and Mechanical. Mechanical checks are not available on vehicles over 125,000 miles: Frame Inspections are $40 per vehicle. Mechanical In...

  • Online Auction Support created an article,

    What is the Mailing Address for check payments?

    Greensboro Auto AuctionAttn: Accounts Receivable3907 West Send over AveGreensboro NC27407

  • Online Auction Support created an article,

    How can I get buyer's receipt and/or gatepasses?

    From My Account -> Go to Sale & Checkout History. Click on each car to acknowledge Refresh screen to show gatepasses (takes 6 minutes, on average, for gatepasses to appear) Buyer's Receipt can be ...

  • Online Auction Support created an article,

    How do I bid?

    To bid... go to the yellow section located to the right of the video. When bidding is in progress, you will see new offers appear. Click on the offer to accept. Be sure to listen to the auctioneer ...

  • Online Auction Support created an article,

    Where can I see my purchases?

    To view your activity... Go to the dark blue pane located to the left of the simulcast video screen. At the top of the pane you'll see 3 horizontal lines followed by an icon that looks like a chart...

  • Online Auction Support created an article,

    What time does the lane start?

    Tuesday 10:00 AM ESTWednesday 9:30 AM EST The sale usually begins with the start of the first lane followed by scattered start times for additional lanes. Please tune in at the beginning of the sal...

  • Online Auction Support created an article,

    How do I turn the sound on/off?

    Check the following: Above the video, there is a speaker icon: Flashing Yellow Speaker Icon: the audio is streaming. Check your speakers, or message support for assistance. Blue Speaker Icon: You...

  • Online Auction Support created an article,

    How can I manage my purchases?

    Download the AVC Dealer App from your IOS App Store or Google Play Store. This is a free app to provide you with a Digital Assistant that allows you to connect with support, or submit your auction ...