Online Auction Support

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Latest activity by Online Auction Support
  • Online Auction Support created an article,

    What is required to register with your auction?

    To register, you must be registered with Auction Access. You can fill out the form by clicking here. Once you complete the registration process, you will be issued your 1-million number, which you ...

  • Online Auction Support created an article,

    Auction Access Membership Fee

    Auction Access is rolling out a new membership fee which is currently mandatory for all new dealer reps, and will soon be required for all existing dealer reps.  If you are a new rep, you will be r...

  • Online Auction Support created an article,

    Vehicle Announcement Codes

    2AC/AC/A2 AIR CONDITION NAV NAVIGATION 3S 3RD ROW SEAT OV100 OVER 100,000 MILES 4SP/5SP/AUT TRANSMISSION P/S POWER STEERING 4WD FOUR WHEEL DRIVE PANR PANORAM...

  • Online Auction Support created an article,

    Who can I call for Online Support

    Our team of dedicated technical support specialists can be reached at  855-469-7272 Ext 703

  • Online Auction Support created an article,

    How to view the sale status of any vehicle during the sale.

    To view the sale status of any vehicle, navigate to the vehicle list directly in the simulcast pane, and view the sale outcome for each vehicle.

  • Online Auction Support created an article,

    How to view purchased items, pre-bids, seller inventory, etc.

    You can view this information directly from your simulcast screen or from your Workbook on the website. See examples of both below: FROM YOUR WORKBOOK   FROM SIMULCAST From the gray panel, select ...

  • Online Auction Support created an article,

    Having trouble accessing the new simulcast.

    With the new simulcast system, a password is required to gain access. If this is your first time logging into the new system (even if you were set up in the old system), you will need to register a...

  • Online Auction Support created an article,

    What are the gate hours to pick up or drop off a vehicle?

    The Gate is open 24/7, 7 days a week. You must have a gate pass to remove a vehicle from our lot. Click Here to Request Gate Passes Note* Gate passes are only issued during hours of operation.

  • Online Auction Support created an article,

    Having trouble with audio/video.

    Try the following: You can toggle the audio and video to play/stop using the icons above the video section. (Yellow indicates the setting is active). Click on the 'Adobe Flash' Banner located in ...

  • Online Auction Support created an article,

    Can public bidders attend your auction?

    Greensboro Auto Auction is a dealer-only auction, which means that the public is not permitted to attend as bidders or as dealer guests.