Online Auction Support

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  • Take A Tour of Our Simulcast

     Video Training Recommended: Click on the square box in the bottom right for a full-screen view.   Visual Outline View Printable Instructions: Instructions for Repping Online Instruction...

  • What is required to register with your auction?

    To register, you must be registered with Auction Access. You can fill out the form by clicking here. Once you complete the registration process, you will be issued your 1-million number, which you ...

  • Auction Access Membership Fee

    Auction Access is rolling out a new membership fee which is currently mandatory for all new dealer reps, and will soon be required for all existing dealer reps.  If you are a new rep, you will be r...

  • Vehicle Announcement Codes

    2AC/AC/A2 AIR CONDITION NAV NAVIGATION 3S 3RD ROW SEAT OV100 OVER 100,000 MILES 4SP/5SP/AUT TRANSMISSION P/S POWER STEERING 4WD FOUR WHEEL DRIVE PANR PANORAM...

  • How to view purchased items, pre-bids, seller inventory, etc.

    You can view this information directly from your simulcast screen or from your Workbook on the website. See examples of both below: FROM YOUR WORKBOOK   FROM SIMULCAST From the gray panel, select ...

  • Who can I call for Online Support

    Our team of dedicated technical support specialists can be reached at  855-469-7272 Ext 703

  • How to view the sale status of any vehicle during the sale.

    To view the sale status of any vehicle, navigate to the vehicle list directly in the simulcast pane, and view the sale outcome for each vehicle.

  • How do I register if I have Auction Access?

    To register for the auction   Go to https://greensboroaa.com/  Click Login If you have not created a password you will need to create a new account by clicking NEW USERS. You will need to enter...

  • Having trouble accessing the new simulcast.

    With the new simulcast system, a password is required to gain access. If this is your first time logging into the new system (even if you were set up in the old system), you will need to register a...

  • Having trouble with audio/video.

    Try the following: You can toggle the audio and video to play/stop using the icons above the video section. (Yellow indicates the setting is active). Click on the 'Adobe Flash' Banner located in ...