Online Auction Support

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  • How do I register if I have Auction Access?

    To register for the auction  First, you must complete the Authorization & Guarantee Form - Click Here   If you have AuctionACCESS, you can proceed with the online registration as follows:  Go to h...

  • What is required to register with your auction?

    To register, you must be registered with Auction Access. You can fill out the form by clicking here. You must also complete the Authorization & Guarantee Form - Click Here Once you complete the reg...

  • What methods of payment are accepted?

    We accept the following methods of payments: Check FloorPlan Wire Transfer (Emailed Checks are not accepted)

  • Contact Transportation

    Sherri Stewart, Transportation Manager at (336) 299-7777 ext. 2332 or at transportation@greensboroaa.com

  • Where can I review your arbitration policy?

      GAA currently follows the NAAA policies on arbitrations. Click Here for NAAA Arbitration Policy (English) Click Here for NAAA Arbitration Policy (Spanish) For questions please call 1.800.772.9898...

  • What are the business hours and gate hours?

    The Gate is open 24/7, 7 days a week. You must have a gate pass to remove a vehicle from our lot. Click Here to Request Gate Passes Note* Gate passes are only issued during hours of operation. GAA ...

  • What is the cost for a PSI?

    Greensboro offers two types of post sale inspections, Frame and Mechanical. Mechanical checks are not available on vehicles over 125,000 miles: Frame Inspections are $40 per vehicle. Mechanical In...

  • How can I get buyer's receipt and/or gatepasses?

    From My Account -> Go to Sale & Checkout History. Click on each car to acknowledge Refresh screen to show gatepasses (takes 6 minutes, on average, for gatepasses to appear) Buyer's Receipt can be ...

  • How to view purchased items, reports, pre-bids, seller inventory, etc.

    You can view this information directly from your simulcast screen or from your Workbook on the website. See examples of both below: FROM YOUR WORKBOOK   BUYER REPORTS   FROM SIMULCAST From the gr...

  • What is the Mailing Address for check payments?

    Greensboro Auto AuctionAttn: Accounts Receivable3907 West Send over AveGreensboro NC27407